1. who we are ?
The www.petit-truc.com website is operated by :
petit truc SAS
B326 - 78 avenue des Champs Elysées
75008 PARIS - FRANCE
Company registration 992 022 566 – RCS Paris.
By shopping with petit truc, you agree to our Terms & Conditions.
We are committed to offering safe, high-quality products and transparent service. If you have any questions, our team is here to help 🤍.
Customers must be of legal age and have legal capacity to enter into contracts.
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2. products
Products are described as accurately as possible. Images are for illustration only.
Availability is subject to stock.
3. prices
Prices are in euros, inclusive of VAT, excluding shipping.
Transport costs are calculated before order confirmation.
4.orders
By clicking “Proceed to Payment”, you confirm your order and fully accept these Terms without reservation.
The order becomes final upon payment.
A confirmation email will be sent via our order management system.
Petit Truc reserves the right to refuse any order in case of payment issue or previous dispute.
5. payment
Payment is made online by credit card (via Stripe), PayPal, or bank transfer.
For bank transfer payments, the order will be shipped once funds are received.
Petit Truc may block an order in case of non-payment or suspected fraud..
6. delivery
Delivery times are estimated and not guaranteed..
Risk transfers upon delivery to the customer or mailbox (for no-signature delivery). Customer is responsible for providing accurate delivery information.
In case of loss or damage, petit truc will arrange a replacement or refund where applicable..
6.1 delivery methods
Home delivery (e.g., Colissimo, GLS), pick-up points (e.g., Mondial Relay, GLS) or specialist carrier for bulky items. Available options and fees appear at checkout.
6.2 préparation & delivery times
• Delivery time is indicated at checkout and in the shipping email (with tracking link).
• Orders placed on business days are prepared as quickly as possible.In peak periods, preparation time may be longer.
• We may ship items separately at no extra charge if necessary.
6.3 shipping fees
• Fees depend on delivery method, weight/volume, and destination.
• Additional charges may apply for Corsica, islands, mountains, or international shipments.
Vous pouvez aussi consulter les frais de port ici :
6.4 tracking & pick up points
• A tracking link is provided upon shipment..
• Pick-up point parcels are held for a limited time (usually 7 days).You may need ID to collect your parcel.
• Pick up points from GLS, click here. https://gls-group.com/FR/en/trouver-relais-gls/
• Pick up points and locker for Mondial Relay, click here. https://www.mondialrelay.fr/trouver-le-point-relais-le-plus-proche-de-chez-moi/
6.5 incorect address & absence
If the address is incorrect or delivery cannot be completed, the parcel may be returned.. Reshipment is possible after address correction and payment of shipping fees.
6.6 Inspection upon delivery
Check parcel condition and contents upon receipt.If damaged/missing: refuse the parcel or accept with detailed written reservations.
• Email us within 72 hours with photos (parcel, label, products) : contact@petit-truc.com avec photos (colis, étiquette, produit).
More easy to open a case with the transport company.
6.7 Delays, loss & damages
• Report abnormal delays to us.
• If lost: replacement (if available) or refund.
6.8 Transfer of risk
Risk transfers when the parcel is delivered or placed in your mailbox (for deliveries without signature).
6.9 liability
Petit Truc is not responsible for delays due to the carrier, incorrect address, customer absence, third-party incidents or force majeure..
7. external links
External links may appear on the site www.petit-truc.com. Petit Truc is not responsible for their content..
8 right of withdrawal
14-day withdrawal period from receipt, without justification.
Items must be returned unused, complete, in original packaging.
Return costs are at your expense (except defective item or error).
Refund within 14 days of return receipt..
9 warranties
Products are covered by :
• Legal conformity warranty (2 years),
• Hidden defects warranty (French Civil Code).
You may request repair, replacement, or refund.
10. liability & disclaimer
Petit Truc is not responsible for misuse of products. The information on this website, including product details, advice and guidance, is provided for general information only and does not replace professional advice from a qualified specialist. While we make every effort to ensure accuracy, Petit Truc SAS is not responsible for errors, omissions or misuse of products. Use products according to instructions and safety warnings. Petit Truc reserves the right to update policies, prices and terms at any time.
Liability is limited to the order value..
11. personal data
Data collected is used for order processing only.
You may access, modify or delete your data (GDPR rights) via your customer account or by contacting us.
12. intellectual property
12.1 ownership
All website petit-truc.com is the exclusive property of SAS Petit Truc and protected by intellectual property law.
12.2 limited licence of use
Petit Truc grants you a non-exclusive, revocable, non-transferable, strictly private license to access the site and its content on a personal device, for your information and purchasing needs only.
Any other use is prohibited without prior written authorization, including (without limitation): reproduction, display, adaptation, translation, modification, extraction or substantial reuse of databases, scraping, automated indexing, framing, creation of derivative works, and commercial or networked uses..
12.3 trademark & distinctive signs
The trademarks, logos, trade names and other distinctive signs of SAS Petit Truc may not be used without prior written authorization. The use of meta-tags or keywords reproducing our distinctive signs is likewise prohibited.
12.4 third party content & licences
Some elements (e.g., photos, manuals, fonts, pictograms, software libraries) may belong to third parties and are used under license.Their respective rights apply to users under the same conditions
12.5user submitted content
If you publish or transmit any content (review, photo, comment), you warrant that you hold the necessary rights and you grant SAS Petit Truc, worldwide and for the legal term of protection, a free, non-exclusive license to reproduce, represent, adapt and distribute such content solely for the operation, promotion and improvement of the site. You remain responsible for the content you provide.
12.6 notice of infringement
To report a suspected infringement of rights (your work, trademark, image), please write to contact@petit-truc.com with :
• your full contact details,
• a description of the protected work/sign,
• the precise URL and description of the alleged infringement,
• a sworn statement attesting to the accuracy of the information and your ownership of the rights (or your authorization to act).
We will review your request and, where appropriate, promptly remove the contested content..
12.7 sanction
Any unauthorized use of the content of this website may constitute intellectual property infringement and may expose the infringer to civil and criminal penalties..
13. governing law & dispute resolution
These Terms are governed by French law..
In case of dispute, parties will seek amicable resolution..
Consumers may refer to FEVAD mediation https://www.mediateurfevad.fr or EU ODR platform : https://ec.europa.eu/consumers/odr/